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Staff Machine Learning Engineer, Communication & Connectivity



Software Engineering
United States
Posted on Wednesday, July 10, 2024

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

We connect Airbnb’s community with the right information, in the right place, at the right time. We tailor Messaging & Notifications so hosts on Airbnb can streamline their operations, and travelers get just the information they need to enjoy their stay worry-free.

Additionally, we are building new connections within our community to help enrich the experience of hosting & traveling on Airbnb: easing the process of hosting, and adding meaning to our guest’s trips.

The Difference You Will Make:

We believe our current customer experiences in these domains are only scratching the surface of the innovations that are possible, and that science is at the heart of delivering a step-function change for our CX.

You will be looked up to as an ML/AI expert and take a key, hands-on role in helping us optimize across the breadth of all our domains by developing ML approaches for recommendation engines, ranking systems, intent detection, through adding intelligence to existing systems, and in bringing LLMs to life. Many of the opportunities within are very early stage concepts, and you will help transform them into reality

A Typical Day:

  • Envision, champion, and support the development of novel ML systems, product integrations, and performance optimizations to solve real-world problems.
  • Lead, mentor, challenge and grow enthusiastic, collaborative software engineers and applied scientists across the organization.
  • Raise the AI/ML skillset within the organization. A passion for teaching/mentoring is important.

Your Expertise:

  • 9+ years of software engineering experience.
  • Background in the design and development of scalable AI and ML systems and services, and a deep passion for building ML-powered products.
  • You’re an inspiring colleague, a coach and mentor for your peers.
  • You’re a builder, and implementer, who seeks out high impact work (or it seeks out you), and who is: proactive, curious, and an excellent communicator.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$204,000$259,000 USD