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Senior Software Engineer, GraphQL



Software Engineering
San Francisco, CA, USA
Posted on Thursday, April 25, 2024

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Viaduct, a unified data access layer and platform, is a crucial part of Airbnb as it connects nearly all of Airbnb’s online data. The significance of Viaduct is evident as approximately 90% of Airbnb’s online traffic and products flow through its infrastructure service. It holds a central position within Airbnb’s tech stack, forming a critical link between user-facing products and backend infrastructure. This is achieved by offering a global schema & query system via a GraphQL interface. The team’s role doesn't end with maintaining and improving Viaduct; they also set best practices and next-gen architecture for Airbnb. In doing so, they work closely with various infrastructure teams such as Build Infra, Service Platform, CI/CD, Reliability, Observability, Developer Experience, and more, alongside product engineers.

The Difference You Will Make:

  • Viaduct tenant developers currently lack the observability tools to easily monitor, introspect, and debug issues specific to their business logic within Viaduct.
  • You will help take observability and tooling to the next level for the developer experience of hundreds of engineers.
  • You will push the boundaries of Airbnb’s infrastructure scale.
  • Improved observability has wide impact and scope by unlocking performance and cost-saving opportunities for Viaduct tenants as well as contributing to scaling the Viaduct framework team’s operations. You will help provide tools to improve critical Airbnb product surface areas’ business metrics such as latency and costs.

A Typical Day:

  • Coding in high-impact, deep complexity domains, owning projects end-to-end
  • Driving partnerships with tenant product teams to inform the tooling roadmap as well as taking on metrics and tracing scaling challenges that push the boundaries of our existing observability infrastructure
  • Frequently working in vaguely scoped areas, responsible for defining project requirements for improving reliability and performance, through Viaduct framework changes and tenant-centric observability
  • Developing technical expertise in Viaduct framework observability as well as informed with product teams’ use cases and requests
  • Collaborating with a few experienced teammates to enable Viaduct tenant engineers to be autonomous in identifying and resolving performance and cost inefficiencies within their code written in the Viaduct platform
  • Supporting the customer base of Viaduct developers

Your Expertise:

  • 6+ years of experience in a relevant role
  • Proficiency and interest working cross-team with both product and infrastructure engineers
  • Experience operating critical online backend services
  • Comfort shipping high visibility, complex coding projects
  • Strong preference: expertise with GraphQL, Observability (tracing, telemetry, alerts), Kotlin

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. . This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application,, please contact us at: Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$185,000$221,000 USD