Senior People Success Partner
Airalo
Hey, I’m Charlie, VP of People at Airalo!
Our People team is built on our core values; Empathy, Ownership, Innovation, Trust, Growth and Customer-first.
We’re big believers in "automating the boring" so we can focus on what actually matters: building the processes, policies, and culture that make Airalo a great place to work. We invest in the best tools and the right people to make that happen.
In this role, you’ll join a brilliant, inclusive team that loves learning from one another. We take our mission seriously and we show up for each other every day, but we never forget to have a bit of fun along the way.
Airalo’s fully remote People team in the UK and Spain is growing. In this role, you’ll help shape how our teams experience work at Airalo, from hiring and onboarding to growth, performance, and connection across a distributed company. You’ll partner closely with leaders and teammates globally, bringing ideas to life and improving how we work as we scale. If you care deeply about building people-first programs and want to make a meaningful impact on culture, you’ll feel right at home here.
Responsibilities include but aren't limited to
- Act as a trusted advisor and coach to leaders across the Commercial org, from senior leadership to first-time managers.
- Partner with leaders to connect business goals to people strategy, org design, and team effectiveness.
- Coach managers through complex situations including performance management, team changes, career development, and setting healthy, clear boundaries.
- Manage employee relations matters with empathy, consistency, and a strong focus on fairness and dignity.
- Support a globally distributed, remote workforce across multiple time zones and countries, applying cultural awareness and labor law knowledge.
- Build, iterate, and scale people frameworks that improve employee experience, culture, and performance.
- Own or contribute to quarterly people projects, operating with a roadmap-driven, product-style mindset.
- Design systems and ways of working rather than following a predefined playbook, bringing creativity and practical problem-solving to the role.
- Use strong project management skills to drive adoption and impact across the business.
- Collaborate closely with People Ops, Talent, other People Success Partners, and cross-functional teams to ensure alignment and execution.
Must haves
- 4+ years as an HRBP/People Partner in a fast-paced startup/scale-up.
- You love the variety. You can pivot from an employee relations coaching session to drafting a project proposal without missing a beat.
- You are a self-starter with a bias for action. You don’t wait for permission to solve a problem, you identify the root cause and work on the solution.
- You believe that kindness, boundaries and clear expectations are the foundation of a high-performing culture.
- You live in Slack, Notion, HiBob, Deel and are accustomed to adopting new tools
Nice to Have
- Experience supporting a globally distributed team across multiple timezones.
- Experience in creating AI assisted solutions and automations